Returns & Refund
We always hope you will be happy with your purchase however, if you would like to make a return we have a 14-day returns policy.
UK Customers
We have a FREE returns service for our full priced items (not including sale pieces). DHL will pick up your return from your own doorstep! You will have 14 days to return your purchase to us from the day you receive your order, after 14 days we will not be able to refund your purchase but will be able to issue a credit note.
We are unable to issue refunds for products that have been damaged or marked.
Your free returns label will be enclosed with your order.
International Customers (Including Ireland)
Your returns label will be enclosed with your order. Please use this label to return your item/items to us via the courier of your choice using a registered/tracked service. We cannot issue a refund if the parcel does not reach us, so please ensure the package is insured to the appropriate value in the event that you need to make a claim. Any duty and taxes due to return the parcel are the responsibility of the sender and need to be paid at source. Regretfully, we are unable to accept any returns when such charges have not been covered.
You will have 14 days to return your purchase to us from the day you receive your order, after 14 days we will not be able to refund your purchase but will be able to issue a credit note. We are unable to issue refunds for products that have been damaged or marked.